Privacy policy

At BACKYARDONA (accessible from http://backyardona.shop/) operated by HAFIDA AYACHI, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit or make a purchase from our website.

1. Information We Collect

When you visit or make a purchase on BACKYARDONA, we collect personal information necessary to process your orders and improve your browsing experience:

  • Personal Details: Name, billing address, shipping address, email address, and phone number.

  • Order Details: Products purchased, order totals, and transaction records.

  • Payment Information: All payments are securely processed through Shopify Payments. We do not store, store-and-forward, or have access to your full credit card numbers or sensitive payment credentials.

  • Technical & Usage Data: IP address, browser type, device information, time zone, and cookies to ensure seamless navigation and store performance.

2. How We Use Your Information

We use the collected information solely for legitimate business purposes, including:

  • Processing, fulfilling, and shipping your orders to the United States.

  • Communicating with you regarding order confirmations, updates, tracking numbers, and customer support inquiries.

  • Detecting and preventing potential fraud or security risks.

  • Complying with applicable legal and tax obligations.

3. Payment Processing & Security

We process payments exclusively through Shopify Payments in USD ($).

  • All transactions are encrypted using Secure Sockets Layer (SSL) technology.

  • We adhere to the Payment Card Industry Data Security Standard (PCI-DSS) enforced by Shopify to ensure your payment details are handled securely.

4. Sharing Your Personal Information

We do not sell, rent, or trade your personal information to third parties. We only share necessary data with trusted service providers to fulfill our services:

  • Shopify: To power our e-commerce storefront and checkout system.

  • Shipping Carriers: To deliver your orders to your provided address in the USA.

  • Legal Compliance: If required by law, subpoena, or government regulation to protect our legal rights.

5. Cookies

Our store uses cookies and similar tracking technologies to enhance your shopping experience, remember shopping cart items, and optimize site navigation. You can choose to disable cookies through your browser settings, though some features of the site may not function properly as a result.

6. Your Rights

Depending on your location (including US state laws such as CCPA), you have the right to:

  • Access the personal information we hold about you.

  • Request corrections or updates to your personal data.

  • Request the deletion of your personal information.

  • Opt out of any non-essential data communications.

To exercise any of these rights, please contact us at support@backyardona.shop.

7. Data Retention

When you place an order through BACKYARDONA, we maintain your order information for our business records (such as tax compliance and legal documentation) unless and until you ask us to delete this information.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, operational needs, or legal obligations. Any updates will be posted directly on this page with an updated "Effective Date."

9. Contact Us

For questions about our privacy practices, if you have concerns, or if you would like to make a complaint, please contact us:

  • Brand Name: BACKYARDONA

  • Store URL: https://backyardona.shop

  • Legal Owner: HAFIDA AYACHI

  • Email: support@backyardona.shop

  • Phone: +212 774-865067

  • Address: Rue Oued El Makhazine Hay Tin, Biougra, Chtouka Ait Baha 87200, Morocco

  • Support Hours: Monday – Saturday (9:00 AM – 6:00 PM, GMT+1)